After a little miscommunication between the liaison reception staff to my self and between the Company the repair expert, Kevin, ( who arrived within the prescribed 1hr slot) the job was assessed, quoted for, negotiated, agreed, and done on the same morning! Great! Even an advisory about the garage door lintel above was received!

Same day attendance and Ian the attending engineer quickly measured up the old garage door, rechecked the measurements, confirmed the existing motor was good for a new door. He explained the type of door we would get and the mechanism, the new steel frame to replace our rotten wood frame and suggested soffits to replace the perspex  windows above. The office very promptly phoned with a quote which we discussed and followed up with an email quote. All very professional.

Phoned at 17:05 Wednesday evening; by Thursday 08:45 the repair had been completed! Excellent service; what more can you ask for?

Fast repair, quick to respond.

I wanted something checking with my garage door. I was very impressed with the level of customer service and Kevin called within six hours of me making initial contact with the company. It transpired that there was nothing wrong with my door and I was charged nothing for the call and Kevin s service. I would have no hesitation in awarding this company five stars from my contact with them today if I have any need for ongoing maintenance to my garage door they will be my go to company. I have no hesitation in recommending them given the level of service I received today. It was so nice to receive prompt service from a local engineer.

Rapid response, effective result minimum fuss

Same day service, assessed and access problem fixed. Options for more permanent solution provided. Friendly and very efficient.

Very conscientious agent sorted out problem efficiently

Fast friendly service

After contacting the office Carl arrived just after 2.30 hours. Very helpful and polite offering an excellent service. I would highly recommend him again.

Polite and friendly staff. Jon completed as per my satisfaction. Nothing to be negative about!!

I was hoping for a repair but the fitter advised that, with the age and condition of the door and mechanism, he couldn t be sure that a similar problem wouldn t arise. A very pleasant, polite guy who cut the cables, lowered the previously stuck door, and made the garage secure for me. Spoke to a lady to order the door and, about 10 minutes later, a gentleman from the office called to arrange installation for late this Friday morning. Swift, efficient service. We have lived at the property for 10 years, so garage door was obviously older than that.

Communications with office always positive and pleasant. Job completed as promised, and site left in good order.

Swift and efficient service

Experience engineer who replaced the mechanism swiftly and right first time. The door operates very well once again, in fact a big improvement.

Daniel the engineer, punctual, friendly, quick, knowing exactly what was required to do the repair and carrying it out astonishingly fast. Arranging the repair on the phone was very efficient throughout. Cost steep in the circumstances but relieved to get the garage door working again.

The guy that came explained every thing about the What he was going to do excellent job first class very nice person to speak to .

Smooth and efficient from start to finish, phone was answered quickly and efficiently, problems listened to and positive response Technician arrived at the time agreed and dealt with the issue well, including answering ancillary questions politely and issues resolved Delivered service as promised,, thank you